Terms of Service

Effective Date: August 8th, 2025

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Welcome to Vector! These Terms of Service (“Terms”) govern your access to and use of the Vector platform and services provided by GetVector, Inc. (“Vector”, “we”, or “us”). By using our services, you agree to be bound by these Terms.

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If you do not agree to these Terms, you may not access or use the services.

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1. Use of the Services

We grant you a limited, non-exclusive, non-transferable right to access and use our platform for your internal business purposes, subject to these Terms.

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You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must not allow others to use your account.

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2. Customer Responsibilities

You agree to:

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• Use the services in compliance with all applicable laws and regulations.

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• Provide all necessary disclosures and obtain any legally required consents from individuals whose data you collect or process using the services.

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• Maintain a privacy policy that accurately describes your data collection and use practices, including your use of the Vector platform and any tracking technologies, cookies, pixels, etc.

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• Not upload to the platform any data that is subject to special regulatory regimes (e.g., HIPAA, COPPA, PCI), unless explicitly agreed by Vector in writing.

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• Not use the services for any illegal, infringing, or harmful purpose.

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If you collect or process personal data from individuals located in the European Union, the United Kingdom, or Switzerland and require a controller–processor data processing agreement (“DPA”) with Vector under applicable data protection laws (including the EU General Data Protection Regulation, the UK GDPR, and the Swiss Federal Act on Data Protection), please contact us at support@vector.co. Upon request, we will provide our standard DPA for execution.

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You control your use of the platform, including any data you choose to submit, and are responsible for ensuring that you have the rights to do so.

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3. Restrictions

You may not:

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• Resell, sublicense, or otherwise distribute the services.

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• Interfere with or disrupt the platform or attempt to gain unauthorized access.

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• Reverse engineer, decompile, or copy the platform or its components.

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• Use the services to compete with us or to create a similar product.

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Please refer to our Acceptable Use Policy for further details.

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4. Intellectual Property

Vector retains all rights, title, and interest in and to the platform, technology, and services. You retain all rights in your own data, but you grant us a license to use it as needed to provide the services.

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5. Data and Security

We maintain a commercially reasonable security program designed to protect your data. You agree to use reasonable measures to secure your own access to the platform and to notify us promptly of any unauthorized access.

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6. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT THE PLATFORM WILL BE ERROR-FREE OR MEET YOUR NEEDS.

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7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VECTOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY WILL NOT EXCEED $100.

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8. Indemnification

You agree to indemnify and hold harmless Vector and its affiliates from any claims, damages, or liabilities arising out of:

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Your use of the services in violation of these Terms or any law;

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Your data or content, including claims that it infringes or violates third-party rights;

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Your failure to provide necessary disclosures or obtain required consents.

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9. Termination

We may suspend or terminate your access at any time for any reason, including violations of these Terms.

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You may stop using the services at any time.

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11.  Miscellaneous

These Terms are governed by the laws of the Commonwealth of Massachusetts.

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Any disputes must be brought in the state or federal courts located in Suffolk County, Massachusetts.

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These Terms constitute the entire agreement between you and Vector regarding your use of the services.

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Questions?

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Contact us at support@vector.co if you have any questions about these Terms.

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