Spot Competitor Interest in Active Deals Before It’s Too Late

Vector Team

Sometimes it’s not what a buyer tells you—it’s what they go looking for.

When a contact tied to an open opportunity starts researching your competitors, it’s a flashing yellow light. Maybe they’re comparing pricing. Maybe someone new is pushing for another vendor. Either way, it’s time to lean in.

This play helps you detect competitor research during in-flight deals and act fast to retain control, reduce risk, and prevent surprise losses.

The Vector way:

Most teams only find out they lost a deal after the loss reason is logged.

Vector flips that.

With contact-level insight, you’ll know the moment someone in an open opp starts sniffing around a competitor. Sales can step in quickly, reinforce value, loop in new contacts—or escalate as needed.

Even better? You can pass that activity straight into Salesforce or HubSpot to trigger workflows, update opportunity fields, or flag high-risk deals automatically.

When to use this play:

Use when:

  • An account is in opportunity stage
  • A contact from that account visits a competitor page or segment (e.g., “Researching 6sense”)
  • You want to prevent churn, reinforce value, or multi-thread fast
  • You’re looking to automate risk tracking in your CRM

Goal

Alert sales when open opp contacts engage with competitor-related content to reduce deal risk and enable quick value reinforcement.

Objectives

  • Detect competitor interest during the deal, not after
  • Trigger fast sales action to re-engage or reposition
  • Auto-flag risk in CRM for forecasting and pipeline accuracy

Use case

You’ve got a deal in motion. Then a contact from the account hits your 6sense comparison page or starts browsing competitive blog content. Vector detects it and notifies the rep in real time, while also passing a signal into Salesforce or HubSpot so your CRM reflects the risk.

Play type: Deal Protection | Competitive Intelligence | CRM Hygiene Estimated time to execute: 30–45 minutes to set up; ongoing alerts and CRM enrichment
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How it works:

Step 1: Define competitor activity

  • In Vector, set up a segment that tracks visits to competitor-related content:
    • Blog articles (e.g., “6sense vs Vector”)
    • Competitive product pages
    • Off-site intent (if someone is visiting known competitor URLs)

You can tag these segments as “Competitor X Researching” to keep things organized.

Step 2: Layer on opportunity status

  • Filter contacts by accounts in opportunity stage using CRM integration. This ensures the segment only surfaces competitive interest from deals that matter.

Step 3: Alert sales in real time

  • Use Slack, email, or CRM alerts to notify the account rep. Provide contact details + visited content for fast follow-up.
  • Optional copy for the alert:

“Heads up—[Contact] from your open opp [Account] just visited our comparison page for [Competitor]. Might be time to reinforce value or loop in a blocker.”

Step 4: Sync competitive activity to CRM

If using Salesforce or HubSpot:

  • Push the Vector activity log into the contact or opp record
  • Use custom fields or tags to auto-populate “Known Competitor”
  • Trigger workflows to escalate or notify deal desk/leadership

Bonus: Keep a dashboard of opps with recent competitor activity for weekly pipeline reviews.

Wrap up: Don’t get blindsided by late-stage competitor interest

Deals can go sideways quickly when competitors sneak in late.

With Vector, you don’t have to rely on gut feel or post-mortems. This play helps you catch competitive signals in-flight—so you can act with speed, update the CRM with confidence, and give your team the best shot at closing.

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